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How to perform a telnet test to verify relay for GFI FaxMaker

Procedures to perform a telnet test, in order to verify proper Relay for GFI FaxMaker:

Notes: 
  • Do not use <-Backspace in a telnet test.  If a typo occurs, hit enter to navigate to a new line, then retype the intended command
  • Do NOT include ' (single quote) characters seen in the instructions below, only commands within
  • Factors that may cause failure in telnet testing may include: Firewalls, Antivirus, the SMTP service not running
  • Telnet testing requires that the telnet client is installed.  This must be installed manually on a Microsoft Windows Vista and later machine

Workstation to GFI FaxMaker Server:

This test can be used to simulate a sent fax from the GFI FaxMaker client.  It may be useful in troubleshooting a C-0007 error from a client machine

  1. Open a command prompt (Start > Run > type 'cmd')
  2. From the command prompt of the Workstation:
    1. Type 'telnet ip_address_of_FaxMaker_Server 25' (substitute the italic entry with a valid IP address), press enter
    2. Type 'helo', press enter
    3. Type 'mail from:E-mail_address_of_licensed_FaxMaker_user' (substitute the italic entry with a valid email address), press enter
    4. Type 'rcpt to:19193793409@faxmaker.com', press enter
    5. Type 'data', press enter
    6. Type 'Test Fax', press enter
    7. Type '.' (period), press enter
Note: A 'Queued mail for delivery' should be displayed if the test message succeeds.  Also, '250' messages signify a success or acceptance for a command

GFI FaxMaker Server to Exchange:

This test can be used to simulate a received fax, or transmission report

  1. Open a command prompt (Start Run > type 'cmd')
  2. From the command prompt of the GFI FaxMaker Server:
    1. Type 'telnet ip_address_of_Exchange_Server 25' (substitute the italic entry with a valid IP address), press enter
    2. Type 'helo', press enter
    3. Type 'mail from:fax@faxmaker.com', press enter
    4. Type 'rcpt to:E-mail_address_of_licensed_FaxMaker_user' (substitute the italic entry with a valid email address), press enter
    5. Type 'data', press enter
    6. Type 'Test Fax', press enter
    7. Type '.' (period), press enter
Note: A 'Queued mail for delivery' should be displayed if the test message succeeds.  Also, '250' messages signify a success or acceptance for a command

Exchange to GFI FaxMaker Server:

This test can be used to simulate a sent fax

  1. Open a command prompt (Start Run > type 'cmd')
  2. From the command prompt of the Exchange server:
    1. Type 'telnet ip_address_of_FaxMaker_Server 25' (substitute the italic entry with a valid IP address), press enter
    2. Type 'helo', press enter
    3. Type 'mail from:E-mail_address_of_licensed_FaxMaker_user' (substitute the italic entry with a valid email address), press enter
    4. Type 'rcpt to:19193793409@faxmaker.com', press enter
    5. Type 'data', press enter
    6. Type 'Test Fax', press enter
    7. Type '.' (period), press enter
Note: A 'Queued mail for delivery' should be displayed if the test message succeeds.  Also, '250' messages signify a success or acceptance for a command

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