Recently GFI MailEssentials users may have experienced disruption to their service. We are happy to report that this is now resolved. If you have temporarily disabled Bitdefender, please re-enable it and your email service will resume. If you continue to experience any problems, follow this guide to manually update Bitdefender definitions. Learn more

How to edit Relay settings for the GFI FaxMaker SMTP instance

To edit the Relay Settings for the SMTP instance where GFI FaxMaker is installed:
  1. Open the Internet Information Services (IIS) Manager from Start> Administrative Tools.  Additionally, this can be found in Control Panel, Administrative Tools

    • Note: On Microsoft Windows Server 2008 or later, select the Internet Information Services (IIS) 6.0 Manager

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  1. Right Click the SMTP Virtual Server and select Properties

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  1. Navigate to the 'Access' Tab and select the Relay... button

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  1. Ensure that the IP address(es) of the sending parties are added to the relay allowances.  If using GFI FaxMaker with a hosted mail solution, your Mail Server's IP address(es) should be added here.

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  1. After making any edits to the SMTP settings, navigate to Command Prompt and type "iisreset" (no quotes), then hit enter.  Start> run> cmd> iisreset> enter

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