Cookie policy

The GFI Group (“we/us”) use cookies to ensure you get the best experience when you are using our services.

This cookie policy provides you with clear and comprehensive information about the cookies we use and the purpose for using those cookies on this website (our “Website”).

Please read the following carefully to understand our policies and practices regarding the use of cookies on our Website. By using or accessing our Website, you agree to this cookie policy. This policy may change from time to time and your continued use of the Website is deemed to be acceptance of such changes, so please check the policy periodically for updates.

What are cookies?

A cookie is a small file of letters and numbers that may be stored on your browser or the hard drive of your computer when you visit our Website. Cookies contain information about your visits to that website.

Why do we use cookies?

Cookies are commonly used by websites to serve many different functions. We use cookies on our Website to allow us to tailor our Website to your needs and deliver a better and more personalized service. Cookies help us improve the performance of our Website by enabling us to:

Cookies are not unsafe or in themselves a threat to your online privacy as we do not store sensitive information. The cookies used on our Website never collect anything that personally identifies you, such as your name or address and we never sell your details to any third parties.

For information about how we look after personal information that you willingly provide through our Website please refer to our Privacy Policy.

What are the different types of cookies?

First party cookies – these are our own cookies set by our Website, controlled by us and used to provide information about the usage of our Website.

Third party cookies – these are cookies from any other domain. We use a number of suppliers that may also set cookies on your device on our behalf when you visit our Website to allow them to deliver the services they are providing.

How long do cookies stay on your computer?

Two types of cookies may be used on the Website, session cookies and persistent cookies.

Session cookies - are temporary cookies that remain on your device until you leave the Website.

Persistent cookies - are stored on your hard drive until you delete them or they reach their expiry date. These may, for example, be used to remember your preferences when you use the Website and recognise you on your return.

What cookies do we use?

The cookies used on our Website have been grouped according to the International Chamber of Commerce UK Cookie categorisation to help explain what they do.

1. Strictly necessary cookies

Some cookies are essential for the operation of our Website. These cookies are essential in helping you to move around our Website and use the features, such as accessing secure areas of the Website or using the shopping basket.

We may use Strictly Necessary cookies to:

Consent is not required for Strictly Necessary cookies as they are required for us to provide the services requested by you.

2. Performance cookies

These Performance cookies simply help us improve the way our Website works. We utilise these cookies to analyse how our visitors use our Website and to monitor our Website performance. They tell us how people use each page, which ones are most commonly viewed, or whether any errors occurred. This allows us to provide a high quality experience and quickly identify then fix any issues that arise.

We may use Performance cookies to:

You can delete or manage Performance cookies as instructed in the last section of this cookie policy.

3. Functionality cookies

We use Functionality cookies to allow us to remember your preferences. For example, we may store your geographic location in a cookie to ensure that we show you our Website localised for your area. We also use Functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.

We may use Functionality cookies to:

If you delete these Functionality cookies any preferences or settings you selected will not be retained for later visits.

4. Targeting cookies

These Targeting cookies help us make sure the adverts you see on our Website are relevant to you and your interests. Cookies may be placed on your device by our third party service providers which remember that you have visited a website in order to provide you with targeted adverts which are more relevant to you. However, we do not tell our advertisers who you are.

We may use Targeting cookies to:


By using and continuing to use our Website and its features, you are consenting to our (and our third-party advertisers on our Website) use of cookies in accordance with this cookie policy.

How to manage your cookies

Most Internet browsers are initially set up to automatically accept cookies. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to our Website.

You can refuse to accept cookies by activating the appropriate setting on your browser. Please be aware that restricting the use of cookies may impact on the functionality of our Website and you may be unable to access certain parts of our Website.

Depending on your browser, further information can be obtained via the following links:

If you use different devices to access our Website (e.g. your computer, mobile) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences. Mobile phone users may have to refer to their handset manual for details on how to block cookies using their mobile browser.

Cookies on our Website

The table below summarises the different types of cookie used on our Website, or set by third parties, together with their respective purpose and duration. The list is subject to change.

First Party Cookies

Third Party Cookies

GFI does not control the dissemination of these cookies. For more information about the cookies used by these suppliers, including how to opt-out, view their individual privacy policies listed below.


If you have any questions or comments regarding this cookie policy, please contact us at:

Revised May 2013

© 2013. GFI Software. All rights reserved. All product and company names herein may be trademarks of their respective owners.